When Should I send the Payment?
Payment is required upfront.
Does a small creature with our character count as an extra character?
Normally, they'd cost have the Full Body price. e.g. A small animal in the Regular style would costs 25USD while a small creature in Toon or Cutesy would cost 20USD. This, of course, would also depend on the complexity of the creature. More detailed creatures would cost extra.
Can I send over text descriptions instead of A reference sheet?
Yes, but please keep it concise. A few notable personality traits, body type; hair length, style and color, eye color, and the general "style" of their clothing if a definite description of clothing can't be provided are a must.
Even if you can't send me a reference sheet of your character, googled images to help show me what you mean will help immensely.
Can I set a deadline of 1-3 days?
If I don't have any other pending commissions then that should be the normal turnover time. Otherwise, you'll need to pay a Rush Fee (20% of total cost). This option is mainly for people who need to meet a deadline (birthday gifts, holiday events, game jam, etc).